How Do I?

Getting a Library Card

Permanent residents of Lake County may obtain a library card without charge. Simply bring in a valid Florida driver’s license or Florida ID showing your current Lake County address. Your library card can then be used at all other Lake County libraries.

Just moved to the area and haven’t updated your driver’s license yet? Bring in your license along with proof of current residence or ownership of property by presenting one (1) or more of the following documents. If you are under 16 years of age, your library card application will need to be signed by a parent or guardian.

(a) Current Florida Driver’s License or Florida Identification Card showing a street address
(b) Current Florida motor vehicle registration showing a street address
(c) Current property tax receipt showing a street address
(d) Current Voter identification card
(e) Current utility bill showing a street address; utility bills include phone, electric, gas, water or cable; personal mail or credit card, medical or insurance bills cannot be accepted
(f) Checkbook with name and address imprint
(g) Current, signed lease agreement or rental agreement showing a street address; we cannot accept agreements for temporary housing such as hotels or individuals residing with family or friends
(h) Federal income tax return showing a street address
(i) Recent Florida intangible tax return showing a street address
(j) Valid school ID from an educational institution within Lake County

Post office boxes are not considered proof of residency.

Non-residents may obtain a library card after paying a small non-resident user fee, which are as follows: $10 for a 1-month card, $20 for a 6-month card, or $40 for a 12-month card. Non-residents and Reciprocal Borrowers must still show proof of current street address.

The Lake County Library System has Reciprocal Borrowing Agreements with Marion, Seminole and Volusia Counties. Cardholders in good standing are entitled to free Lake County Cards upon presentation of a valid Library Card from their county and proof of residency. Students at Lake Tech, Lake Sumter State College, University of Central Florida and Beacon College who show a school ID or current class schedule are entitled to a 1 year complimentary card.

Library cards are required to borrow materials. Cards are considered permanent but are replaced without charge if found to be unusable through natural wear. There is a $2.00 fee for replacing lost, stolen or discarded cards.

Library cardholders are responsible for all material borrowed with their card identification. This responsibility includes knowing when borrowed items are due, paying all overdue fines and replacement fees for lost or damaged materials. Overdue notices are sent as courtesy reminders of what is owed to the library. Library management reserves the right to suspend borrowing privileges for improper use of membership cards and for excessive fines and bills.

Library membership is not required to attend programs. All programs are free and open to the public.

Checking Your Online Account

Once inside the online catalog, click on the My Account tab. Enter all digits of your library bar code without spaces. Next, enter your pin number, which is the last four digits of your phone number. Contact the Library if you have forgotten your PIN. Once you are inside the catalog you have access to all your holds and requests, can check the status of your account, and renew your items.

Downloading E-Books

When you make Eustis your home library, you gain access to two free e-book apps: Libby (available to all Lake County library patrons) and Axis360 (available only to Eustis card holders).

All you need is your EML card and the Axis360 app, available for both iOS and Android devices! Simply search for “Axis360” in the app store on your device, download the app, and follow the steps within the app to select your home library (EML). You can also read e-books on the desktop version of Axis360.

You can download up to 10 e-books and audiobooks at a time in Axis360, and there are no late fees- your e-books will simply expire after their due date.

Looking for an e-book we don’t have yet? Give us a call at 352-357-5686 and let us know- we always welcome requests!

Returning an E-Book Early

Click on your profile, and find the e-book you’d like to return under “View My Checkouts”. Click “More Options”, then “Return” to return the e-book. E-books automatically expire in 21 days unless they are checked out for shorter periods.

Reporting a Lost or Stolen Library Card

To prevent misuse of your library card, please visit or call the Library (352-357-5686) to report it lost or stolen.

Until the card is reported lost or stolen, borrowers are responsible for any card activity.

Exhibiting Artwork at the Library

The mission of the Eustis Memorial Library is to provide access to resources and services that respond to the pursuit of knowledge, education, lifelong learning, and cultural and recreational enrichment. In support of the library’s mission, the Eustis Memorial Library is pleased to invite independent artists and artist organizations to exhibit their work in the Library. Exhibit Space is made available on an equitable basis. All exhibitions and exhibitors are governed by the Library’s Appropriate Behavior Policy. Library exhibition spaces may not be used for commercial or political purposes, for the solicitation of business, for profit, or for fundraising.

Send us an email at EMLContact@ci.eustis.fl.us and we’ll email you the blank forms to fill out. Interested parties are required to submit the Application to Exhibit. Images of artwork MUST be attached; applications without sample images will not be considered. If selected, exhibitor will be required to sign the Exhibit Guidelines & Waiver Form.

Homework Help

There are several options for homework help.The traditional way to get help with homework is to request help from Library Reference staff during an physical visit or by phone. There are other means of online homework support.

  1. Ask A Librarian” is a program provided through the Tampa Bay Library Consortium. The program provides Reference assistance to Florida residents, using library Reference staff across the state of Florida. Assistance comes in the form of virtual reference services through live chat and text messaging from 10 a.m. to midnight Sunday through Thursday (ET), and from 10 a.m. to 5 p.m. Friday and Saturday (ET). Eustis Memorial Library participates in the “Ask A Librarian” program.
  2. Gale Online Databases are Reference resources provided to members with borrower cards. Members may access these resources in-house or from remote locations on a 24/7 basis. The gateway to these resources is available on this Website by clicking on the “Article Search” icon (page right). It is also available on the Website through the “Digital Resources” tab and the “Homework Help” tab under Kids and Teens.

Contact the Library

Phone

General352-357-5686
Reference352-357-6110
Passports352-357-5686, ext. 1179
Youth Services352-357-0896
TDD Phone352-357-2495

Email

emlcontact@ci.eustis.fl.us