How Do I?

Contact the Library


General 352-357-5686
Reference 352-357-6110
Circulation 352-357-5003
Youth Services 352-357-0896
TDD Phone 352-357-2495


How Do I Check My Account?

Once inside the online catalog, click on the My Account tab. Enter all digits of your library bar code without spaces. Then enter your pin number assigned to you by the Library. By default, your PIN is the last four digits of your primary phone number. Contact the Library if you have forgotten your PIN. Once you are inside the catalog you have access to all your holds and requests, can check the status of your account, and renew your items.

How Do I Get a PIN Number or Change My PIN?

 Before a change of Personal Identification Number is possible, an original PIN is required. If you do not have one, please call the Library Circulation Desk (352-357-5003) for a reminder or to get one entered into the system. PIN changes are done through the Catalog module (select the online catalog tab):

  1. Login to the library catalog
  2. Select the “Change Password” option.
  3. Enter and re-enter new PIN or password.

How Do I Report a Lost or Stolen Library Card?

To prevent misuse of your library card, please visit or call the Library (352-357-5686) to report it lost or stolen.

Until the card is reported lost or stolen, borrowers are responsible for any card activity.

Where Can I Learn About Downloading E-Books?

How Do I Return an E-Book Early?

Click on your profile, and find the e-book you’d like to return under “View My Checkouts”. Click “More Options”, then “Return” to return the e-book. E-books automatically expire in 21 days unless they are checked out for shorter periods.

How Do I Get Help with My Homework?

There are several options for homework help.The traditional way to get help with homework is to request help from Library Reference staff during an physical visit or by phone. There are other means of online homework support.

  1. Ask A Librarian” is a program provided through the Tampa Bay Library Consortium. The program provides Reference assistance to Florida residents, using library Reference staff across the state of Florida. Assistance comes in the form of virtual reference services through live chat and text messaging from 10 a.m. to midnight Sunday through Thursday (ET), and from 10 a.m. to 5 p.m. Friday and Saturday (ET). Eustis Memorial Library participates in the “Ask A Librarian” program.
  2. Gale Online Databases are Reference resources provided to members with borrower cards. Members may access these resources in-house or from remote locations on a 24/7 basis. The gateway to these resources is available on this Website by clicking on the “Article Search” icon (page right). It is also available on the Website through the “Digital Resources” tab and the “Homework Help” tab under Kids and Teens.

How Do I Exhibit Artwork?

The mission of the Eustis Memorial Library is to provide access to resources and services that respond to the pursuit of knowledge, education, lifelong learning, and cultural and recreational enrichment. In support of the library’s mission, the Eustis Memorial Library is pleased to invite independent artists and artist organizations to exhibit their work in the Library. Exhibit Space is made available on an equitable basis. All exhibitions and exhibitors are governed by the Library’s Appropriate Behavior Policy. Library exhibition spaces may not be used for commercial or political purposes, for the solicitation of business, for profit, or for fundraising.

Send us an email at and we’ll email you the blank forms to fill out. Interested parties are required to submit the Application to Exhibit. Images of artwork MUST be attached; applications without sample images will not be considered. If selected, exhibitor will be required to sign the Exhibit Guidelines & Waiver Form.